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Overview
The Degree of Swiss Higher Diploma in Hospitality Management (SHDHM) introduces students to the main topics and subjects in the industry. It helps them build a solid foundation of the hospitality management industry and prepares them to occupy leading positions within the hospitality industry. Students will be able to complete the Diploma program in 9 (nine) months, including the program project. The program consists of 5 Modules, each values 15 academic credits, and could be calculated against completing the degree of the Swiss Master of HospitalityManagement SMHM via the Transfer Credits (TC) program at the University.
Who is this program for?
This internationally relevant professional development program is intended for people working in the international hospitality business. Participants likely to gain most from the program are those involved in decision making, leading positions, business development, business policy and strategic management, marketing management, luxury industry, and accommodation business with in the international hospitality industry.
Overview
The Degree of Swiss Higher Diploma in Hospitality Management (SHDHM) introduces students to the main topics and subjects in the industry. It helps them build a solid foundation of the hospitality management industry and prepares them to occupy leading positions within the hospitality industry. Students will be able to complete the Diploma program in 9 (nine) months, including the program project. The program consists of 5 Modules, each values 15 academic credits, and could be calculated against completing the degree of the Swiss Master of HospitalityManagement SMHM via the Transfer Credits (TC) program at the University.
Who is this program for?
This internationally relevant professional development program is intended for people working in the international hospitality business. Participants likely to gain most from the program are those involved in decision making, leading positions, business development, business policy and strategic management, marketing management, luxury industry, and accommodation business with in the international hospitality industry.
Who developed the SHDHM Program?
The Swiss Higher Program in Hospitality Management was developed by talented faculty and thought-leaders at the School of Hospitality Management (SOH) at Cambridge CorporateUniversity, in partnership with the leading industry experts and hospitality management icons fromSwitzerland. Each module was created by CCU scholars, researchers, and corporate teams, ensuring that a range of corporate international hospitality perspectives is integrated into the course material.Among the leading faculty positions at Cambridge Corporate University are former educational icons of the Swiss hospitality industry and industry stars globally
Who developed the SMHM Program?
The Swiss Higher Program in Hospitality Management was developed by talented faculty and thought-leaders at the School of Hospitality Management (SOH) at Cambridge CorporateUniversity, in partnership with the leading industry experts and hospitality management icons fromSwitzerland. Each module was created by CCU scholars, researchers, and corporate teams, ensuring that a range of corporate international hospitality perspectives is integrated into the course material.Among the leading faculty positions at Cambridge Corporate University are former educational icons of the Swiss hospitality industry and industry stars globally
Program Structure
The Swiss Higher Diploma Program with a major in Hospitality Management (SHDHM) consists of5 modules representing the program's course track; each Module lasts for 6 weeks and values 15 academic credits. This includes the Foundation Module (SHDHM-FM410), which covers, among other subjects, the Academic and Technical Writing (ATW) course offered under the supervision of the Yvon Pfeifer Writing(YWC) at the University
The Swiss Higher Diploma Program with a major in Hospitality Management (SHDHM) consists of5 modules representing the program's course track; each Module lasts for 6 weeks and values 15 academic credits. This includes the Foundation Module (SHDHM-FM410), which covers, among other subjects, the Academic and Technical Writing (ATW) course offered under the supervision of the Yvon Pfeifer Writing(YWC) at the University
Our Graduates Equal to Wealth
The program focuses on enhancing the participants' abilities to manage and run top hospitality businesses and create value within the international structure. It also provides a solid foundation of the tactical strategies, practices, and standards that set the Swiss hospitality industry as an icon of excellence worldwide. The Swiss Higher Diploma in Hospitality Management (SHDHM)from Cambridge Corporate University is the license of quality, innovative and creative work in the hospitality industry. All graduates receive multiple offers from worldwide leading hospitality businesses even before they graduate.
Successful participants value more than money for their organizations; they equal to wealth!Via an intensive, innovative hands-on curriculum, our students and graduates are able to create a difference in the industry roles and parameters.
The program focuses on enhancing the participants' abilities to manage and run top hospitality businesses and create value within the international structure. It also provides a solid foundation of the tactical strategies, practices, and standards that set the Swiss hospitality industry as an icon of excellence worldwide. The Swiss Master in Hospitality Management (SMHM) fromCambridge Corporate University is the license of quality, innovative and creative work in the hospitality industry. All graduates receive multiple offers from worldwide leading hospitality businesses even before they graduate.
Successful participants value more than money for their organizations; they equal to wealth!
Via an intensive, innovative hands-on curriculum, our students and graduates are able to create a difference in the industry roles and parameters.
The Program
The Swiss Master Program in Hospitality Management (SHDHM)
Introduction and Orientation
This two-week introduction is an essential and compulsory part of the SMHM Program at CCU and prepares the participants for the program's very different environment and structure. It does not award any academic credits, but it provides :
• An introduction to the program and the faculty.
• Advice and practice in accessing and using the program tools and computer lab.
• Guidance on study skills and on preparing for this particular program.
• Guidance on the case study model and the psychology track.
• Practicing the CCU innovation system, idea generator workshops, and creative thinking lab.
• Individual psychology and personality analysis interviews.
• Introduction to the CCU corporate model of education.
During the two weeks, the program committee works very closely with the students to gain a deep understanding of the participants' mental map, creative thinking skills, knowledge, and information connected to the program structure and subjects.
This two-week introduction is an essential and compulsory part of the SMHM Program at CCU and prepares the participants for the program's very different environment and structure. It does not award any academic credits, but it provides :
• An introduction to the program and the faculty.
• Advice and practice in accessing and using the program tools and computer lab.
• Guidance on study skills and on preparing for this particular program.
• Guidance on the case study model and the psychology track.
• Practicing the CCU innovation system, idea generator workshops, and creative thinking lab.
• Individual psychology and personality analysis interviews.
• Introduction to the CCU corporate model of education.
• During the two weeks, the program committee works very closely with the students to gain a deep understanding of the participants' mental map, creative thinking skills, knowledge, and information connected to the program structure and subjects.
The program structure includes 5 Modules Plus The Diploma one Project.
Module 1:
HOTEL MANAGEMENT
Students learn the nature and significance of international tourism in general and the hotel business in particular. Emphasis is placed on the particularities of hotel operations and development and its economic aspects.
Learning Objective:
To provide students with general knowledge of hotel operations and the foundational knowledge to successfully manage a profitable hotel operation.
Module 2:
ROOMS DIVISION MANAGEMENT
Switzerland’s impeccable reputation in hospitality is primarily attributed to the value placed on creating an unforgettably enjoyable customer experience for every person who walks through the doors of our beautiful hotels and resorts.
Students learn how to create a pleasant environment for guests by being effective and efficient when managing the operations comprising the rooms division. Emphasis is placed on giving students a holistic understanding of the internal workings of the functions, processes, and procedures in the different departments with the goal of developing the student’s critical thinking decision-making abilities.
Learning Objective:
To give students the knowledge to consider how customer satisfaction and profit goals will be impacted, favourably or unfavourably, from any management decision-making affecting rooms division department systems and their subsystems.
Switzerland’s impeccable reputation in hospitality is primarily attributed to the value placed on creating an unforgettably enjoyable customer experience for every person who walks through the doors of our beautiful hotels and resorts.
Students learn how to create a pleasant environment for guests by being effective and efficient when managing the operations comprising the rooms division. Emphasis is placed on giving students a holistic understanding of the internal workings of the functions, processes, and procedures in the different departments with the goal of developing the student’s critical thinking decision-making abilities.
Learning Objective:
To give students the knowledge to consider how customer satisfaction and profit goals will be impacted, favourably or unfavourably, from any management decision-making affecting rooms division department systems and their subsystems.
Module 3:
ROOMS DIVISION MANAGEMENT
Students learn to apply critical thinking to make informed decisions to effectively and efficiently manage food and beverage operations. Emphasis is placed on providing them with a holistic understanding of the various departments' functions, processes, and procedures.
Learning Objective:
To give students the knowledge to consider how customer satisfaction and profit goals will be impacted, favourably or un favourably, from any management decision-making affecting rooms division department systems and their subsystems.
Students learn to apply critical thinking to make informed decisions to effectively and efficiently manage food and beverage operations. Emphasis is placed on providing them with a holistic understanding of the various departments' functions, processes, and procedures.
Learning Objective:
To give students the knowledge to consider how customer satisfaction and profit goals will be impacted, favourably or un favourably, from any management decision-making affecting rooms division department systems and their subsystems.
Module 4:
MANAGING PERFORMANCE (the PBO SYSTEM)
Students learn an organizational design facilitating practical application in management techniques of training, coaching, and supervising. This course is designed for department managers and supervisors.
Learning Objective:
To give students the knowledge to develop an understanding of how to overcome performance deficiencies by analyzing training needs to create appropriate training and coaching programs; improve the ability to transfer knowledge and practical skills to subordinates to increase efficiency and maintain predetermined standards.
Students learn an organizational design facilitating practical application in management techniques of training, coaching, and supervising. This course is designed for department managers and supervisors.
Learning Objective:
To give students the knowledge to develop an understanding of how to overcome performance deficiencies by analyzing training needs to create appropriate training and coaching programs; improve the ability to transfer knowledge and practical skills to subordinates to increase efficiency and maintain predetermined standards.
DIPLOMA Project DP (6 weeks)
The DP is an essential part and requirement of the program and offers the students the opportunity to be engaged in real-life hospitality management practice. Students practice the basics and topics they acquired during their term of study. For students who studied at the CCU campus inSwitzerland, the School of Hospitality Management will make the required arrangements to place them via the CCU internship Program inside Swiss Hotels and Resorts to complete the DP.
Students who complete their study online or via one of CCU International Campus worldwide should refer to their program director to define the model required to complete the 6 weeks DP.
DIPLOMA Project DP (6 weeks)
The DP is an essential part and requirement of the program and offers the students the opportunity to be engaged in real-life hospitality management practice. Students practice the basics and topics they acquired during their term of study. For students who studied at the CCU campus inSwitzerland, the School of Hospitality Management will make the required arrangements to place them via the CCU internship Program inside Swiss Hotels and Resorts to complete the DP.
Students who complete their study online or via one of CCU International Campus worldwide should refer to their program director to define the model required to complete the 6 weeks DP.
CCU LEARNING MODEL
Cambridge Corporate University's learning model is unique, innovative, digital, transformative, and live. The CCU learning model educates participants about the futuristic model of Crowd Innovation via an artistic Online Learning Model.It is only at CCU that the online portal is a real lecturing hall, where the instructor interacts face to face with students from different countries around the world.The CCU-Learning model offers a unique opportunity for industry professionals, entrepreneurs, and researchers to become part of the Crowd Innovation model at Cambridge CorporateUniversity.
CCU LEARNING MODEL
Cambridge Corporate University's learning model is unique, innovative, digital, transformative, and live. The CCU learning model educates participants about the futuristic model of Crowd Innovation via an artistic Online Learning Model.It is only at CCU that the online portal is a real lecturing hall, where the instructor interacts face to face with students from different countries around the world.The CCU-Learning model offers a unique opportunity for industry professionals, entrepreneurs, and researchers to become part of the Crowd Innovation model at Cambridge CorporateUniversity.
On-Campus – Online
Cambridge Corporate University is the World's Leading Corporate Institute of higher education, where most of our programs are offered entirely online. CCU is the land of futurists, where we created our own digital age and innovative learning culture ahead from the world, and it became part of our history and culture.
At CCU, you have the option to complete your degree on campus in Switzerland, on one of our international campuses available in 19 countries worldwide (CCU Corporate Center Programs), or via the CCU live model of online education. The CCU online learning model appeals to busy professionals' needs in the digital age and offers one of the most informative and challenging education models. Students interact with faculty, executives, and colleagues from different cultures, industries, and research setups via the various CCU online portals.
Only at CCU
The CCU SHDHM / Study that fits your life
At CCU Switzerland, you can complete your study and earn your prestigious degree while keeping your job and maintaining your income. The flexible study model in our classes allows students to plan their time and enjoy the corporate mode of study and achievement.
The Swiss Master Program in Hospitality Management (SMHM)
Core Modules (4 Modules) ( each lasts 6 weeks 15 credits)
Foundation Module (FM)
Balanced Score Card for the International Hospitality Industry ( BSC-HI).
Change Management & Business Transformation (CMBT)
Financial Management for Hospitality Professionals( (FMHP)
The Swiss Master Program in Hospitality Management (SMHM)
(4 Modules) Industry Modules ( each lasts 6 weeks 15 credits)
Performance Management in the Hospitality Industry (the PBO SYSTEM)
International Hotel Management (IHM)
Rooms Division & Food and Beverage Management (RFBM)
Hospitality Master Project ( HMP)
CCU SHDHM / Innovative Approach
THE SMHM INNOVATIVE APPROACH OF the CCU online learning model is no different from other university techniques; it is always futuristic, innovative, and unique. CCU is an organisation that chooses innovation as its way of life and offers one of the first-ever known innovation certifications and credentials, the 'Certified Professional Innovator' CPI, in 1983.
This approach reflects on the way our students, researchers, and participants learn and interact via a set of structured tools and techniques:
• The SHDHM Live Lecturing Model
• The SHDHMScenario-CaseStudy
• The SHDHM Discussion Groups and Workshops
• The SHDHMAlumni and Friends Networking Portal
• The SHDHM Questions Articles Assignment Technique
• The SHDHMInternship Program
• TheSHDHM ALSKLS Model
• The SHDHM AI Learning Tools
THE SMHM INNOVATIVE APPROACH OF the CCU online learning model is no different from other university techniques; it is always futuristic, innovative, and unique. CCU is an organisation that chooses innovation as its way of life and offers one of the first-ever known innovation certifications and credentials, the 'Certified Professional Innovator' CPI, in 1983.
This approach reflects on the way our students, researchers, and participants learn and interact via a set of structured tools and techniques:
• The SHDHM Live Lecturing Model
• The SHDHMScenario-CaseStudy
• The SHDHM Discussion Groups and Workshops
• The SHDHMAlumni and Friends Networking Portal
• The SHDHM Questions Articles Assignment Technique
• The SHDHMInternship Program
• TheSHDHM ALSKLS Model
• The SHDHM AI Learning Tools
CCU Classes
Our classes and workshops are designed around our people to achieve a harmonious, creative, innovative, and productive environment. What you hear and feel from the time you join the class engages you in the cooperative effort and "can-do" approach of students, faculty, and administration, all working in unison.We firmly believe that we can offer our students a much better education level via the live-online matrix environment of CCU, founded on professionality, mutual respect, and understanding.
Our classes and workshops are designed around our people to achieve a harmonious, creative, innovative, and productive environment. What you hear and feel from the time you join the class engages you in the cooperative effort and "can-do" approach of students, faculty, and administration, all working in unison.We firmly believe that we can offer our students a much better education level via the live-online matrix environment of CCU, founded on professionality, mutual respect, and understanding.
Entry requirements
Proficiency in English: participants should be able to produce well-structured work, summarise key points clearly and discuss issues in writing from different points of view.
There are no formal limitations on the subjects that are studied for a first degree. Still, we would generally expect applicants to have a grounding in the sciences, social sciences, or humanities and have taken some courses of relevance to management studies.
Proficiency in English: participants should be able to produce well-structured work, summarise key points clearly and discuss issues in writing from different points of view.
There are no formal limitations on the subjects that are studied for a first degree. Still, we would generally expect applicants to have a grounding in the sciences, social sciences, or humanities and have taken some courses of relevance to management studies.
Program Fee
The tuition fee for the Online Swiss Higher Diploma in Hospitality Management (SHDHM) atCambridge Corporate University is CHF12,000 (Only twelve thousand Swiss francs), including all study materials, case studies, software, etc.
Payment plans are available in different models based on the approval of the admission and registration office.
Registration fee of CHF150 ( Only one hundred and fifty Swiss francs) is applicable at the application time.
The program fee doesn't include housing or an accommodation fee.
For more details about the Swiss Master in Hospitality Management (SHDHM Program, to receive the program brochure and application, please write to the School of Hospitality Management(SOH) at
SOH@cambridgecu.ch
How to apply
Applications for admission to the program should be made to the Cambridge Corporate UniversitySwitzerland's Admission Office using the online application form or via writing to the RegistrarOffice at registrar@cambridgecu.ch.
In addition to the application form, applicants need to arrange for the following documents to be sent to the CCU Registrar Office via email:
• Copy of the applicant's CV.
• Copy of the applicant's valid passport or ID.
• Copy of the applicant's most recent degree, diploma, or certificate.
• One digital picture high-resolution formal photo is required for the
• Payment confirmation of the application fee.
All the application forms, documents, and attachments should be sent via email toregistrar@cambridgecu.ch
Applications by post should be sent to :
Cambridge Corporate University,
The Admission and Registration Office,
Seeburgstrasse 20, 6006 Lucerne, Switzerland
For further information about the program or to receive an application form, please contact theRegistrar Office at
registrar@cambridgecu.ch
Cambridge Corporate University
Seeburgstrasse 20, 6006 Lucerne
Switzerland
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Program Fee
The tuition fee for the Online Swiss Higher Diploma in Hospitality Management (SHDHM) atCambridge Corporate University is CHF12,000 (Only twelve thousand Swiss francs), including all study materials, case studies, software, etc.
Payment plans are available in different models based on the approval of the admission and registration office.
Registration fee of CHF150 ( Only one hundred and fifty Swiss francs) is applicable at the application time.
The program fee doesn't include housing or an accommodation fee.
For more details about the Swiss Master in Hospitality Management (SHDHM Program, to receive the program brochure and application, please write to the School of Hospitality Management(SOH) at
SOH@cambridgecu.ch
How to apply
Applications for admission to the program should be made to the Cambridge Corporate UniversitySwitzerland's Admission Office using the online application form or via writing to the RegistrarOffice at registrar@cambridgecu.ch.
In addition to the application form, applicants need to arrange for the following documents to be sent to the CCU Registrar Office via email:
• Copy of the applicant's CV.
• Copy of the applicant's valid passport or ID.
• Copy of the applicant's most recent degree, diploma, or certificate.
• One digital picture high-resolution formal photo is required for the
• Payment confirmation of the application fee.
All the application forms, documents, and attachments should be sent via email toregistrar@cambridgecu.ch
Applications by post should be sent to :
Cambridge Corporate University,
The Admission and Registration Office,
Seeburgstrasse 20, 6006 Lucerne, Switzerland
For further information about the program or to receive an application form, please contact theRegistrar Office at
registrar@cambridgecu.ch